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Support Overview
Total Tickets
20
Avg. Response
2h
Satisfaction
4.8/5
Ticket Status
Frequently Asked Questions
You can reset your password by going to the Settings page and clicking on the 'Security' tab. From there, select 'Change Password' and follow the instructions sent to your email.
Yes, you can upgrade your plan at any time. Navigate to Settings > Billing and click on 'Upgrade Plan'. The changes will be applied immediately.
API keys are located in the Developer settings. Go to Settings > Developer to manage your API keys. Please keep them secure and do not share them publicly.
To add a team member, go to the Team section in your dashboard. Click 'Invite Member', enter their email address, and select their role/permissions.
Documentation
Getting Started
12 articles
Account & Billing
8 articles
Features & Guides
24 articles
API & Developers
15 articles
Troubleshooting
10 articles
Mobile App
6 articles
Recent Support Tickets
Manage and track your support requests
| Ticket Details | Status | Priority | Assigned To | Last Update | ||
|---|---|---|---|---|---|---|
Payment failed error on checkout TK-2049•Billing | Open | High | 2 mins agoCreated Oct 24, 2023 | |||
How to export data to CSV? TK-2048•Support | In Progress | Medium | 1 hour agoCreated Oct 23, 2023 | |||
Feature request: Dark mode toggle TK-2045•Feature | Resolved | Low | Unassigned | 1 day agoCreated Oct 22, 2023 | ||
API rate limit reached unexpectedly TK-2042•Technical | Resolved | High | 2 days agoCreated Oct 20, 2023 | |||
Cannot invite new team members TK-2040•Account | Open | Critical | 3 days agoCreated Oct 19, 2023 |
Showing 1-5 of 24 tickets